The location is fantastic. Easy beach access made it a breeze to enjoy the sun. The beach area is clean with beautiful, soft sand. The pools are nice but could use more chairs. I loved the variety of food options, especially the buffet, though it often got crowded at peak times. The staff at the buffet were polite, but I had a rough time with the front desk. After a long wait, we did get relocated, but it shouldn’t have taken that much effort. The entertainment was decent, but I wished for more variety—karaoke should last longer. The bars had good drinks. however, at times, they lacked enough staff, leading to longer wait times. Overall, the hotel has great potential but needs to improve staff training and address room organization better. Our room was comfortable and clean, which really helped make our stay enjoyable.

The heated pool and beach access were perfect for relaxing after a day of exploring. Just be aware that things can get a bit loud at times, so maybe pack some earplugs! 🏖️

I woke up every morning to the delightful aroma of freshly made breakfast. The chefs were incredibly talented and always ready to serve. The dining experience was a highlight.

However, the service in the buffet restaurant was inconsistent. At times, my seat was forgotten and reassigned to other guests, which was frustrating during my stay.

Curiosity got me

My stay was delightful! The beach was stunning, and the friendly staff made each day special. I loved the activities by the pool, especially with the engaging entertainment crew. Dining was varied, especially enjoyed the themed nights. The atmosphere was vibrant yet relaxed, making it a memorable getaway. I can't wait to return!

The ice cream was pure magic! After exploring local gems like Santo Taco Taqueria, I couldn't get enough of the food options here. The vibe at the pool bar is lit, and their attentive waitstaff made our relaxation time even better. We also loved the casual atmosphere, making it super chill for beach days!

Loud music by the pool overshadowed the beautiful beach access.

The proximity to the beach was excellent, and the attentive staff made each meal enjoyable, especially the American pancakes at breakfast. Jon at the Japanese restaurant and the bartenders at the pool bar were particularly memorable for their friendly service. However, the room felt slightly dated, and the check-in process could have been smoother. Additionally, some restaurant reservations were hard to secure. Despite these minor drawbacks, the overall experience was pleasant and welcoming.

The Deluxe room was comfortable and clean, with a nice balcony. Only downside was some noise and minor issues like curtain coverage. Overall, the space was enjoyable. The view was fantastic, and we spent a lot of time just appreciating it.

The hotel's decor and ambiance were inviting and serene, making it a cozy retreat. The well-maintained grounds and accessible paths made getting around easy for everyone, ensuring we could all enjoy the beachside bliss without any hassle.

More ramps for easier access would be helpful.

The beachfront location and delicious vegetarian options added to a lovely evening dining experience.

The Royal Level cabanas were lovely, but food quality was disappointing.

Loved the beach access and friendly staff, especially Carlos at the pool bar! 😄 However, the loud music at night made it tough to relax in our deluxe room.

This place suits me perfectly with great amenities like beach access, outdoor swimming pool, and 24-hour reception. On my first stay, staff helped me with SIM cards, which made a lasting impression. I'm excited to come back for Christmas!

Great food and attentive service

The food at this resort was fantastic, especially the breakfast omelettes made by a very attentive chef. I also loved hanging by the pool where the entertainment staff ensured we had a good time. The beach was beautiful for long walks. However, there could be improvements in room cleanliness, as some areas felt a bit neglected.